Support for AI assistant bookings

ASPI Suite Hotels helps a guest find, compare and book hotels from inside ChatGPT and Claude. This page explains how it works and where to get help.

How booking works

In ChatGPT, the guest finds and compares hotels in the chat, then books on the hotel’s own booking page and pays there.

In Claude, the guest can book in the chat and receives a secure payment link. The booking is confirmed once the payment is made.

Changes and cancellations

The hotel handles changes and cancellations. In Claude, the assistant can send the hotel a request to change or cancel a booking it made. The hotel decides under its own policy and handles any refund.

Contact us

Email support@aspixr.com. We usually reply within 2 business days.

To learn how we handle your details, read the privacy page for AI assistant bookings.